The Dedicated Team That Hasn't Lost a Key Person in Four Years
How AnAr staffs and retains a dedicated team of Blue Yonder specialists for a global supply chain technology company, as complete pods with their own team lead, working across two practices for logistics operators including one of the world's largest logistics and express delivery companies.
A dedicated team, staffed and retained by AnAr, not restaffed every time someone leaves
A global supply chain technology company needed a dedicated team for two specialized Blue Yonder practices, staffed with specialists who already knew the systems, not generalists learning the domain on the job. AnAr recruits, onboards, and retains that team, staffed as complete pods: each with its own team lead plus the engineers reporting to them. The team lead is itself an AnAr-staffed role under contract with the client, and the client's own leads keep direct control of the day-to-day technical work.
The relationship spans a flagship rollout for one of the world's largest logistics and express delivery companies, a Fortune Global 500 name headquartered in Germany, through to current work for other logistics operators. Across that entire relationship, zero key team members have left, a result the client's own Cofounder and CEO confirms unprompted.
0% attrition
Among key team members across the entire relationship.
4+ years running
From an initial large-scale rollout to current work.
2 to 4 week ramp
For an already-experienced specialist joining this account.
Complete pods
A team lead plus engineers, staffed and retained by AnAr.
Finding the right people is the easy part. Keeping them is the problem.
A supply chain technology company providing development, implementation, and support services for the industry needed to solve a version of the same problem most companies building an offshore or dedicated team run into.
A dedicated team, not a set of individual hires
The client wanted to build an offshore team, not hire individual contractors one at a time and manage each of them separately as new needs came up.
Specialists who already knew Blue Yonder
Generalists who spend months learning the domain were not an option. The client needed people who already had real experience with Blue Yonder's billing management software and supply chain systems.
Confidence the people would stay
The client's own stated concern was finding the right people and managing them effectively, the exact fear behind most offshore hiring decisions once the first hire actually starts work.
Its own leads keeping technical control
The client wanted its own leads directing day-to-day technical work, not a vendor running the team's tasks at arm's length.
Complete pods, not individual placements
AnAr recruits, onboards, and retains a dedicated team, staffed as complete pods, each with its own team lead plus the engineers reporting to them. The team lead is itself an AnAr-staffed role under contract with the client. Day-to-day technical direction stays with the client's own leads.
AnAr-staffed, under contract with the client
Owns the people side: sourcing, onboarding, retention.
Reports to the pod's team lead
Directed by the client's own leads
Already experienced with Blue Yonder
The pod scales with the account. This team size is illustrative, not literal.
Blue Yonder Billing Management
The centerpiece of this practice is configuring billability rules: the rules that determine what gets billed, how, and under which contract terms.
Blue Yonder Dispatcher WMS
A separate warehouse management system, not a module inside Billing Management. Test automation for this practice is built and maintained with Cycle Labs Scripting.
What the pod model puts in place, and what it means
We don't publish contract value, ticket volume, or headcount for this engagement. What we can state plainly is what the engagement put in place, and what it means for the client's own leads.
What is in place
Stated plainly, each confirmed by the client.
- 0% attrition among key team members, across the entire relationship.
- A dedicated team staffed as complete pods, each with its own team lead.
- 2 to 4 weeks for an already-experienced specialist to ramp onto this account's specific configuration.
- Two separate Blue Yonder practices covered: Billing Management and Dispatcher WMS.
- Test automation built and maintained with Cycle Labs Scripting on the Dispatcher WMS practice.
What it means
From how the client's own leads now operate.
- The client no longer has to independently source, vet, and retain specialized Blue Yonder talent.
- The client's own leads keep direct technical direction; AnAr's pods execute under that direction.
- Leadership gets one accountable partner for the people side, instead of a shifting set of individual hires.
The zero-attrition figure is not luck. It is the direct result of treating the people side, sourcing, onboarding, and retention, as AnAr's own accountable workstream rather than an afterthought to the technical work.
Partnering with AnAr Solutions was a great decision for our company. We wanted to build an offshore team to provide development, implementation and support services for the Supply Chain Industry, but we had concerns about finding the right people and managing them effectively. AnAr Solutions addressed all our concerns and provided us with a team that exceeded our expectations… AnAr Solutions has been a fantastic partner.
Cofounder and CEOGlobal Supply Chain Technology Services Company
One accountable partner for the people side of a dedicated team
This is not a staffing agency that hands off management the day the contract is signed. AnAr stays accountable for the people side of the pod, sourcing, onboarding, and retention, while the client's own leads keep direct technical control.
Download the full case study to see:
- The complete pod model: how the team lead and engineer roles work together
- Both Blue Yonder practices in detail, Billing Management and Dispatcher WMS
- The client's own testimonial in full
- All three verified metrics: attrition, tenure, and ramp time
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The full write-up, including the client's testimonial, as a PDF.
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